Return Policy

Last Updated: 05.1.2023

At mygadgetcrew.in, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a return policy under the following terms:

1. Eligibility for Returns

You may return items within [3] days of receiving your order. To be eligible for a return:

  • Items must be in their original condition, unused, and in the original packaging.
  • A receipt or proof of purchase is required.

2. Non-Returnable Items

The following items are non-returnable:

  • Digital products (e.g., software downloads).
  • Gift cards.
  • Opened or used items that cannot be resold.

3. Return Process

To initiate a return:

  1. Contact our customer service team hetshah3627@gmail.com to request a return authorization.
  2. Pack the item securely in its original packaging.
  3. Include a copy of your receipt or proof of purchase.
  4. Ship the package to the address provided by our customer service team.

4. Return Shipping

You are responsible for the cost of return shipping, unless the return is due to our error (e.g., wrong item shipped). We recommend using a trackable shipping service or purchasing shipping insurance for items over [amount].

5. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [3] days.

6. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Contact Us

For any questions about our return policy, please contact us at mygadgetcrew.in@gmail.com or 9429542316.

Thank you for shopping with us!